Responsible Gaming

Updated: June 2026

Casino Charles is committed to promoting a healthy approach to online gambling. On this page you will find information, tools and resources to help maintain control over your gambling activity.

Recognising Problem Gambling

Gambling becomes problematic when it starts to interfere with daily life, relationships or financial stability. Warning signs include:

If you recognise any of these signs in yourself or someone you know, seeking help early is important.

Protection Tools

Deposit Limits

Set daily, weekly and monthly deposit caps to control your spending. Limits can be reduced immediately but increases require a 7-day cooling-off period to ensure the decision is considered.

Loss Limits

Define a maximum amount you are willing to lose per period. Once the limit is reached, further play is restricted until the next period begins.

Session Limits

Set a maximum playing time per session. When the time expires, you will be notified and the session will end automatically.

Cooling-Off Period

Take a temporary break from gambling by activating a cooling-off period. During this time you cannot access the platform or make deposits. Available durations range from 24 hours to 6 months.

Self-Exclusion

For more serious cases, self-exclusion permanently or semi-permanently closes your account. Once activated, this cannot be reversed during the selected period.

Tips for Safe Gambling

Protecting Minors

Gambling is strictly for adults aged 18 and over. Casino Charles enforces mandatory age verification during registration and employs additional checks to prevent underage access.

If you share a device with minors, use parental control software and never save your login credentials in the browser.

Help Resources

If you believe you have a gambling problem, these organisations offer free, confidential support:

Reaching out for help is a sign of strength, not weakness. Professional support can make a significant difference.

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